1. Define Common cause variation.
2. Define assignable cause variation.
3. In the day to day operations of the process why is it important that we understand if the variation we see in a product/process comes from common or assignable cause situations?
4. Define a population.
5. Define a sample:
6. Define a random sample:
7. Define a stratified sample and give one example.
8. For the following set of sample data calculate each of the values below:
Sample data set: 11, 10, 8, 13, 14, 12, 11, 11, 13, 11, 11
Mean:
Median:
Mode:
Range:
9. What are the two key principles you try to follow when conducting a brainstorming session? (4 points)
10. Create a Pareto Diagram from the following data.
Type of Defect |
Number of Defects |
Overesize Diameter |
20 |
Undersize Diameter |
6 |
Rusty |
14 |
Scratched |
5 |
Excessive Tool Marks |
11 |
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11. What advantage does a Cause & Effect Diagram offer over traditional brainstorming sessions?
12. Determine the area under the normal curve for each of the following conditions. Diagram required.
· Area under the curve > Z = 1.34
· Area under the curve between Z = -2.15 and Z = -0.45
· Area under the curve < Z = 1.89
· Area under the curve < Z = -1.65 and > Z = 2.10 (Note: both areas)
13) The output for a normally distributed process results in an average size of 43 Rc with a standard deviation of 2.1 Rc”. If the customer specifications are 40 Rc to 52 Rc, are there defective products being made? Mathematical analysis required for credit.
14. What is a requirement of the data collections process to be able to use a “run” chart? (4 points)
15. If the customer specifications are in pounds and are 13.00 ± 0.15, given the following histogram, are defective parts being made? Justify your answer to receive credit. (4 points)
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_1485840703
Preparedness 101:
Zombie PandemicZombie Pandemic
I get to pick the next movie! That one’s going to give me nightmares.
Oh you’re such a baby, It wasn’t that scary. You know that kind
of stuff would never really happen.
Written by Maggie Silver
Art Direction by James Archer
Penciled and Inked by Bob Hobbs
Digital Color by Alissa Eckert
Lettering & Layout by Mark Conner
Special thanks to Dave Daigle & Jamie Felzer
CL IC K
Well I’m going to try and get some sleep...
Don’t stay up too late.
Stay tuned For channel 2
nightly news.
Alright, Max and I will be on the lookout for the
Boogeyman, Ha HA
Very Funny.
Huh?!
Emergency supplies,
evacuation... What’s going
on Max?
In other news, several people have been
hospitalized after a strange virus began
spreading rapidly through the Southeast...
Scientists haven’t Identified the virus yet, but symptoms
Include slow movement, slurred speech, and violent tendencies...
The Centers for Disease Control and
Prevention Is recommending that people distance
themselves from anyone displaying these symptoms. They are also recommending
families gather emergency supplies and make plans In case they are asked
to evacuate...
You can get more Information at emergency.cdc.gov.
Let’s Check The Internet...
Let’s Check The CDC’s WEB Site.
A zombie virus?
An Emergency preparedness kit, Eh? I better print this out...
This does not look good, Max.
Okay, Max... Let’s see what we can
gather up.
Oh yeah, buddy. I guess I need to add some
of your stuff too.
man I forgot I had this. It used to be my dad’s.
Well It looks like we’ve got almost everything, Max...
water, food, radio, flashlight...
He was always listening to the weather report when storms came through. Guess we’ll add It to the supplies!
Next, the pair go down to the basement.
Urrrufff!
Well that should do It...
Let’s see If there have been any new developments.
Huh?!
Maybe we should take a break
from the horror movies Max, I’m acting
like Julie, jumping at every little noise.
What In the...??
GRRRRR...
Wow, Max... Looks like they’re
Everywhere!
Huh?!
Let’s see what all the racket Is about.
Now What?
Snowball, What are
you doing?
Did Mrs. CLEMENTS let you out again? You know you’re not supposed to run off like that.
Max, Leave snowball alone!
Uh... Mrs. CLEMENTS...? Hello... ?
GRRRRR...
PPFFTT!
rrrrrrr!
meoooWwwwrr!!!
RRRR!
Just then the dull sound of shuffling and moaning can be heard from outside.
UUUrrrr!
Uh... Mrs.
CLEMENTS you don’t look so
good.
Maybe you should go lie down and
I’ll bring snowball back for you.
Mrs. CLEMENTS!!
?!!
It’s me todd, your neighbor!! You really
don’t look well!! Why don’t you go
back home...
...and I’ll bring snowball by in the
morning!
GRRR!!
AAH!!
Okay, maybe not...!
RROWWR!!
URRR!
AAARGH!
URRK!
Let go!
Todd...?
Later, Mrs. CLEMENTS!
Something weird Is
happening!
What In the world Is going on down there?
No, I’m serious there’s a weird
virus going around, look at the news...
I’m pretty sure Mrs. CLEMENTS was trying to attack her own cat, and she just nearly got me!
What on earth are
you talking about? Mrs. CLEMENTS Is a sweet old
lady. She wouldn’t
hurt a fly. I think you got a little too Into that movie.
urrrm! Grr..glurp..!
garR!
urp!
What?!
Oh my gosh!
Maybe we should just sleep down
here tonight.
I THOUGHT YOU Said stuff like this only happened In the movies!
What IS going on Todd?!
I don’t know but It
sounds like we better sit tight. Max and I got some supplies
together earlier.
Minutes later todd and julie have set up sleeping bags and turned on the radio.
Back to you In the studio
Samantha.
The CDC IS Working with Local health departments on a vaccine. Until then...
Bunker down and don’t go
outside unless you
have to!
Quarantine efforts here In Raleigh haven’t done much to
contain the spread of the virus.
Over half the city Is now infected and new cases are showing up throughout the
Southeast.
This Is a very grave and dangerous situation.
The governor has declared a state of Emergency and has
activated the national guard. The governor Is urging everyone who Is not showing symptoms to Stay In Their homes and keep Their Doors locked.
...warnings have been Issued for
dozens of counties about staying
Inside and area hospitals are
being overrun...
Uh? Wha?
What the... ?!!
(Whine!)
Okay, okay... I’m coming. Let’s take a peek outside
and see what’s happening...
What Is It max? It’s still dark out.
Max, I think we better turn
on the TV...
Nothing but snow. Let’s try
the RADio...
Uhm.. Todd... What’s going on Now?
To Be Continued...
stay In your homes. do not go outside. If you or your family
begin showing symptoms such as slowed movement, slurred speech,
or violent behaviors. Isolate them to a secure area of the house. stay tuned for more information on
where to go... Stay in Your...
!!
Preparedness 101:
Zombie PandemicZombie Pandemic part 2
Several days later at the centers for Disease control and prevention In Atlanta, Georgia...
Ah, Dr. Chang...
Dr. Greene. I was just on my way to the lab...
Have we Isolated the sample from
the state yet?
Yes, the health department sent It In monday and we’ve managed to map
the virus’ DNA...
It appears to be a highly mutated form of the flu. They’ve labeled It Z5N1.
Interesting... do we know what the source Is?
But several of them have now become Infected.
No sir... The field staff ARE Still trying to Investigate
where It started...
all the more reason to get this vaccine made... and fast!
the zombie virus Is spreading
rapidly infecting 21 people for every infected person.
Excellent.
I agree. I’ve called everyone
In on this one. They’re working ‘round the Clock.
Let me show you something dr. Ghosh has been working on...
Thomas has been modeling the vaccine
and how It will work once It enters the blood stream.
We’re using the same Type
of vaccine that we use
for the seasonal Flu...
Another week?!! And how soon will we be able to distribute this vaccine?
It’s going to take at least another week to get the first batch out.
I’ll Get right on It, Dr. Greene.
Thomas, Have you talked to Stockpile, yet?
No, Sir...
But they need to start moving supplies out to the
states as soon as the vaccine Is ready.
Indeed, they’re going to be busy. I’ll make a
call to hudson and let him know
what’s coming.
...but engineering It to target Z5N1.
We need to get messages to the public on Staying
Indoors and avoiding exposure.
The entire southeast could
be Infected by then. KIm, get on the
phone with Susan’s group...
Just lemme know when you’ve got the
drugs ready.
Roger That. I’ll send the alert out to
the states and get the trucks
ready to ship out.
Yes, this Is Dr. Khan.
No, tell CNN I’ll call
them back later...
Hudson, It’s Greene, time to round
up the troops.
Strategic national stockpile... hudson
speaking.
We’re going to have a vaccine ready to go In a week and
we’ll need your team to ship out all the meds
and supplies that go with It.
we’re almost out of food.
It’s been almost a week,
Todd, and we haven’t left the
house!
We need to get some food!
Something’s on the radio...
Do you think they have food at one
of these safe zones?
That’s us! Lee Elementary...
and you can come too, MAX!
RARF!
They must. Why else would they tell people
to go There? Alright... but how are we going to
get out of here?
Meanwhile back at Todd and Julie’s...
Spaulding Elementary, MLK Community Center and
Jefferson High School. Pets are welcome at
Lee Elementary In Wayne County...
...continues to spread. CDC Is urging everyone to practice Isolation. Stay In your homes.
If you must leave, go directly to a designated safe zone.
Vaccines will be shipped to the safe zones
as soon as they are ready. Stay tuned for a list of safe
zones In your area...
Alright, let’s pack a couple bags
and get moving! It’s going to be dark soon and I don’t want to be stuck outside
with those things!
I’ve got water, the last of the food, a blanket,
flashlight and the radio...
We’re gonna have to make a run for It. They seem to be
slower In the daytime...
...and the car’s not too far away.
The coast is almost clear. There’s one zombie just
passing the driveway...
Okay, as soon as this guy gets out of the way, I’ll tell you when to go.
And you gotta Run!
RRRRRRR
Let me get max’s leash
on and I think we’re
ready.
Go! Go! Go!
Oh Todd... they’re everywhere!
I think they’ve seen us!
Okay, Max Is In the back.
Hurry, Todd!
Come on, girl... We’re counting on you!
Eeee!!! Todd!
GOOOOOOO!!!
Be sure you’re door’s locked! GARRR!
P A T ! P A T !
P A T !
Oh man, some of them
are headed this way!
W U M P !
s c r e e e e e e e !
s c r e e e e e e e !
Uh oh... the fuel light just came on! How far away
Is that school?
What? You’re out of gas? We’ve got 10 miles to go
and It’s starting to get dark!
Well... We better drive fast and take chances!
Do me a favor and try not to hit any them...?
Julie, Todd and Max race through town to reach the safe zone...
The streets are Empty!
I guess most of them go INTO hiding during
daylight.
We made It! Lee Elementary School...
What a sight for sore eyes!
You folks made It just In time. We lock up at dusk and don’t
re-open until the morning.
Go on Inside, get screened,
signed In and they’ll
give you some food and
a place to sleep.
K p u t t !
P U T T !
P U T T ! P U T T !
And just in Time... The car’s sputtering out.
Todd, Julie and Max follow the nurse to the make-shift lab that has been set up...
Later, having been screened for the virus, Julie and Todd are cleared and allowed to enter the gymnasium which has been converted into a shelter..
I’m Nurse Evans... Just follow me
so we can get you both screened
with a simple blood test.
Okay, Max, let’s see what’s happening outside.
What?!
... CDC shipped out Its first supply of vaccines against this
novel virus that has been ravaging the nation.
The first round should reach safe zones as early as
this evening...
We’re saved?! I can’t believe It!
Hey folks, the vaccines are on
their way!
YAYY!!
While the shelter erupts In cheers, hugs and tears of relief... outside the school’s protective fence, shadowy figures are closing In...
Vaccines?!
meanwhile back at the national stockpile warehouse...
Alright folks, listen up... At 0600 we start shipping out
the first round of vaccine and supplies to the states...
From there the state health departments
will divvy up the supplies and take them to the
various points of dispensing.
“We’ve got a lot of work to do so don’t expect to get any breaks until
everyone has been vaccinated.
Now let’s MOVE!”
Around sunset, the first truck arrives at the gate of the school...
But with the setting sun, the zombies become more active and they begin closing In on the school.
The zombie horde surrounds and overpowers the guards then begins to break Into the School, smashing windows and doors...
...heading for the crowded shelter In the gymnasium!
GLurp!
GAARRR!!
Hey everybody... IT’s here! It’s HERE!
Quick! Get the truck Inside the gate. Here they come!
Sarge, we’re gonna get over-run!
We can’t just shoot them. These are our fellow citizens!
Arrgh!
Oh my gosh! Here they come!!
Run!
Mass panic ensues as everyone realizes there’s nowhere to run!!!
All of a sudden zombies break through the windows and doors and begin streaming In.
Back In the gym, people are chattering happily with their families when they hear glass breaking.
Todd, What do we Do?
Run to the lab area, maybe
there’s a way out!
todd, Look out!!!
Nooooooo!!!
GRAAARGH!
Rowf! Rowf!Whoa!
Rowf! Rowf!
Where... ?
Wow... It was all just a dream... ?
Thunderstorm’s coming...
What’s that on the TV?
Ugh! You and your scary movies. See,
this IS what happens when all you watch
Horror films!
Come on, I think we
better get to the basement.
This looks like a bad
storm.
Huh? oh... uhh... I was just
having a bad dream. I dreamt the country had been taken over by zombies...
and they almost got us!
MAx... ?
What In the world Is going on down
there?
Todd!
K R A K -B
O O M
!
What are you looking for?
Turning off the TV, Todd and Julie head down Into the basement...
This! I forgot we had It.
It used to be my dad’s.
I hear ya!
Something that could come In
real handy...
Wow... that old thing still
works! OK, but I’m
serious... I think we need to make
an emergency Kit.
...severe thuderstorm warning In effect for the following counties: PRince georges,
Bartow, Wayne...
Wayne? Hey, that’s us... turn it up!
I’ve been thinking... We
should really make an
emergency kit In case
something happened.
What If we were stuck In
the house or had to evacuate?
We need to have a plan!
meew!
The end?
As soon as this storm passes, we
can make all the kits and plans you want.
But next time, I’m picking the movie.
q Water — one gallon per person, per day
q Food — nonperishable, easy-to-prepare items (minimum 3 day supply)
q Flashlight
q Battery-powered or hand-crank radio (NOAA Weather Radio, if possible)
q Extra batteries
q First aid kit (whistle, antibiotic ointment, bandages, face masks, gloves and reference book)
q Medications (7 day supply and medicinal dispensers if necessary)
q Multipurpose supplies (wrench, pliers, plastic sheet, duct tape, scissors, matches)
q Sanitation/personal hygiene items and bleach
q Copies of personal documents (medication list and pertinent medical information, proof of address, deed/lease to home, passports, birth certificates, insurance policies)
q Cell phone with charger
q Family Disaster Plan (family and emergency contact information)
q Extra cash
q Emergency blanket, extra clothes, sleeping bag (1 for each person)
q Map(s) of the area
Assemble the following items to create a kit for your home, office, school, or vehicle:
q Specific medical supplies (hearing aids/extra batteries, glasses, contact lenses, syringes, cane)
q Baby supplies (bottles, formula, baby food, diapers)
q Games and activities for children
q Pet supplies (collar, leash, ID, food, carrier, bowl)
q Two-way radios
q Extra set of car keys and house keys
Consider the needs of all family members and add supplies to your kit. Suggested items to help meet additional needs are:
For more information visit: www.cdc.gov/phpr
We hope you enjoyed reading this fictional story. It’s meant to be both educational and entertaining.
Now that you’ve seen the importance of being prepared, take the time to put together an emergency
kit with the items included in the checklist on the inside of the back cover.
You’ll be ready for any kind of disaster, even zombies.
CS225700-A
ITS 835 Disaster Recovery Plan
Section 1. Major goals of this plan
The major goals of this plan are the following:
· To minimize interruptions to the normal operations.
· To limit the extent of disruption and damage.
· To minimize the economic impact of the interruption.
· To establish alternative means of operation in advance.
· To train personnel with emergency procedures.
· To provide for smooth and rapid restoration of service.
Section 2. Personnel
Data processing personnel Enter your names and other information |
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Section 3. Application profile
List any major applications here |
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Application Name |
Critical (H/M/L) |
Fixed Asset? Yes/No |
Manufacturer |
Comments |
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Section 4. Inventory profile
Server Inventory
List major servers here
Device Name |
Critical (H/M/L) |
Model |
Manufacturer |
Comments |
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Miscellaneous inventoryList anything not in the above that is part of this system |
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Section 5. Information services backup procedures
Describe the backup procedures here for all servers listed above
Server Name |
Backup Procedure |
Audit Frequency |
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Section 6. Disaster recovery procedures
For any disaster recovery plan, the following three elements should be addressed.
Emergency Response Procedures
To document the appropriate emergency response to a fire, natural disaster, or any other activity in order to protect lives and limit damage.
Backup Operations Procedures
To ensure that essential data processing operational tasks can be conducted after the disruption.
Recovery Actions Procedures
To facilitate the rapid restoration of a data processing system following a disaster.
Disaster action checklist
Modify as needed
1. Plan Initiation
a. Notify senior management
b. Contact and set up disaster recovery team
c. Determine degree of disaster
d. Implement proper application recovery plan dependent on extent of disaster (see Section 7. Recovery plan--mobile site)
e. Monitor progress
f. Contact backup site and establish schedules
g. Contact all other necessary personnel--both user and data processing
h. Contact vendors--both hardware and software
i. Notify users of the disruption of service
2. Follow-Up Checklist
a. List teams and tasks of each
b. Obtain emergency cash and set up transportation to and from backup site, if necessary
c. Set up living quarters, if necessary
d. Set up eating establishments, as required
e. List all personnel and their telephone numbers
f. Establish user participation plan
g. Set up the delivery and the receipt of mail
h. Establish emergency office supplies
i. Rent or purchase equipment, as needed
j. Determine applications to be run and in what sequence
k. Identify number of workstations needed
l. Check out any off-line equipment needs for each application
m. Check on forms needed for each application
n. Check all data being taken to backup site before leaving and leave inventory profile at home location
o. Set up primary vendors for assistance with problems incurred during emergency
p. Plan for transportation of any additional items needed at backup site
q. Take directions (map) to backup site
r. Check for additional magnetic tapes, if required
s. Take copies of system and operational documentation and procedural manuals.
t. Ensure that all personnel involved know their tasks
u. Notify insurance companies
Section 7. Recovery plan-mobile site
Mobile site setup plan
Describe the mobile site setup plan here.
Communication disaster plan
Describe the communication disaster plan, (how do you plan to keep communications within your group and authorities, in case primary means are not available, such as telcos and mobile networks)
Electrical service
Describe the electrical services here. (Describe primary and backup)
Section 8. Protecting Primary Site
How do you plan to protect your assets from physical and digital threats?
Section 9. Testing the disaster recovery plan
In successful contingency planning, it is important to test and evaluate the plan regularly. Describe how you would test your plan.

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