In Langer's 
Information Technology and the Learning Organization(please see attachment):

Chapter 9 – Review the section on Virtual Teams. Explain the factors that can help, and the factors that can hurt the performance of virtual teams.

Chapter 10 – Review the Siemens case study.  What do
you think
are the most important actions Deasey took during his time as corporate level CIO?  Justify your answer using personal experience and/or academic articles.