Assignment1
 
Research
various ERP systems.
 
Assignment
 Use
the internet to find at least three different ERP software systems that are available.
 
Determine
what the main criteria are, create a comparison to evaluate each one, and explain how they compare to each other.
 
Prepare
a table summarizing the results, and embed it into a Microsoft
®
PowerPoint
®
presentation of between 10 and 15 slides. The presentation should include some details of each system, your table of comparisons, and a summary with your conclusion.
 
Assignment2
 
Write
a 2- to 3-page paper or develop a Microsoft
®
PowerPoint
®
presentation to use that information to present how the various aspects of customer-driven business involves and affects SCM, CRM, and ERP systems.
 
Customer-Driven Process Improvement: Basic Framework
Customer-Driven Process Improvement: Identifying Customer Needs
Customer-Driven Process Improvement: From Customer Needs to Process Requirements
Customer-Driven Process Improvement: Mapping and Measuring Processes
Customer-Driven Process Improvement: Analyzing Process Problems
Customer-Driven Process Improvement: Identifying Improvement Ideas and Solutions
Customer-Driven Process Improvement: Implementing and Maintaining Improvements