Business Analyst Job description

AAA Auto Club Overview

AAA Auto Club is a subsidiary of the American Automoblie Association and is situated in North America. It is headquartered in Dearborn, Michigan. The Company deals with the provision of membership, travel, insurance, and financial services to an estimated 15 million members and clients across 14 states in America with two of its territories. The provision of these services is done through AAA, Meemic, and Fremont brands. The company seeks to offer the best products and services to its members that can meet and exceed their expectations. All the staff is working with a common good to achieve the company's mission. The company employees are highly valued and given a competitive package due to the contribution they make. The firm’s focus on the best customer experience makes it ranked as one of the best insurance companies in the United States. The corporation seeks to recruit highly motivated and responsible individuals to fill the aforementioned position. The responsibilities and the qualifications of the position are clearly outlined below.

Purpose of the position

The business analyst will act as a liasion between the business and the technical development team to assist in the translation of business requirements into system and process functionality (Jacobson, Trojanowski & Dewa, 2012). The business analyst will collaborate with stakeholders from various business units and other third parties to collect and record user requirements for new projects as well as initiate system and process change. It will assist the project team to understand the user requirements before implementing them.

The position is critical in the management of small to medium-size business projects to ensure the intended goal is achieved. It does the research and comes up with marketing trends to keep the corporation abreast of what is important and the initiatives to be taken. The position will be assigned the role of internal auditing to assist the company in ensuring that the financial integrity is intact (Jacobson, Trojanowski & Dewa, 2012). The critical function of the position is to carry out research, analyze and interpret it to be used by the departments and project teams to make decisions. It also advises the management in training plans, testing of programs, and implementation of the project. In a nutshell, the role is pertinent to the organization.

Business Analyst Duties and Responsibilities

· As a team member, offer assistance to small and medium-sized business projects.

· Assist the department in using the statistical management tools and projects.

· Perform research and provide analytical knowledge to assist the project team develop innovative and sound recommendations.

· Partner with management to advance communication, training plans, program testing, and execution of projects.

· Accomplish research and identify market trends that give a competitive advantage to the company.

· Develop comprehensive reports, summaries, and analysis based on the research.

· Contribute to the project team in research and preparation of analysis and make recommendations as necessary.

· Act as a mediator between the assigned project and the client.

· Participate in the preparation of reports at all levels both within and outside the organization.

· Conduct training programs on the implementation of various business units.

· Control, analyze, reconcile and modify financial and statistical data,

· Provide reports, and programs for budget and forecast activities.

· Balance and audit account transactions for the department using company area specifications to ensure financial integrity.

· Possess excellent technical skills

Experience

· Ability to research, identify and resolve complex business problems.

· Capability to compile, analyze and interpret data for reports

· Working experience with various software applications to include Windows 10 and 95 operating system, MS Access, MS Excel, MS Word, and Ms. PowerPoint.

· Must be able to use agile project management tools like Pivotal Tracker.

· Ability to encompass the company focus on technology as its mode of operation.

· Knowledge of marketing and events tools.

· Ability to use cloud-based software, Office 365

· Must adhere to standards, methodologies, and practices of ISO90001.

· Able to work with system users to define the requirements.

· Previous history of leading and supporting successful projects

Knowledge and skills

· Excellent analytical and conceptual skills to assist the team.

· Must demonstrate outstanding interpersonal skills.

· Multitasking skills are highly desired.

· Must work under minimum supervision and be able to complete tasks within defined time frame.

· Plan and organize information for decision making.

· Prepare and present materials to the project team or assigned department.

· Aptitude to work with other team members to achieve common goal.

· Able to communicate with a representative from the various business units.

· Able to come up with alternative approaches to address project tasks, existing processes, and other activities.

· Should be motivated and enthusiastic personality.

· Working knowledge of programming will be an added advantage.

Academic Qualifications

· Bachelor’s degree in one of the following fields; business administration, business information technology, computer science, or any related.

· In possession of Certified Analytic Professional certification.

· Five years and above experience working in the same position.

· A Master's degree from the relevant field will be an added advantage.

· Ability to effectively prepare written reports

Working environment

The successful applicant will work in a temperature-controlled room, with irregular working hours, weekends, and possible travel.

The position was created based on the employment laws (Barnard, 2012). It considers that the payment should be above the minimum wage required. The number of hours that an employee must work in a week is 40 hours, overtime should be paid. Working on weekends to fill the 40 hour week requirement cannot be considered overtime. A maximum of 12 weeks of unpaid family leave is offered to candidate. Medical leave is available for sick employees. An employee can use the family leave after birth or adoption. A right to collective bargaining agreement is guaranteed to the employee. The employee is afforded a safe working environment free from all the hazards that can cause injuries. The employee will not be subjected to any form of discrimination; race, color, sex, religion, or origin. Civil rights are a priviledge for all employees in regards to being treated equally. For instance a woman with the same qualifications should be treated the same as a man within the organization.

AAA Auto Club offers competitive benefits for the position on a full-time basis. Apart from the basic salary, there are performance incentives, medical insurance, accommodations for time off, and a free AAA membership.

The duties and qualifications of the position have been determined based on the needs of the organization. The position falls under the level of management and therefore the duties and qualifications should concur. The qualifications are based on the role as previously discussed. An individual should have the stated degree and the relevant experience to qualify for the position as well as the ability to perform the mandatory duties and responsibilities.

AAA Auto Club is an equal opportunity employer and all applicants have an equal chance of recruitment based on merit. A qualified applicant will be considered without any form of discrimination.

How to apply:

Applicants should send their resume, expected salary, cover letter, and a daytime telephone number to the Email: [email protected]

AAA Auto Club

Human Resource Generalist

References

Barnard, C. (2012). EU employment law. OUP Oxford.

Jacobson, N., Trojanowski, L., & Dewa, C. S. (2012). What do peer support workers do? A job description. BMC health services research, 12(1), 1-11.