DISCUSSION QUESTION 3-1

MB609 Capstone: Case and Industry Analysis

Lesson 3: Strategic Evaluation and Control

Your Discussion Question response should be both grammatically and mechanically correct, and formatted in the same fashion as the question itself. If there is a Part A, your response should identify a Part A, etc. In addition, you must appropriately cite all resources used in your responses and document in a bibliography using APA style.

Discussion Question 1

Define benchmarking and describe the six (6) steps involved in evaluating performance using this method. What are the benefits of benchmarking? (A 2-page response is required.)