NAME: ______________________________________

Read text and answer the following questions.

1.  The process of supplying goods or service from the enquiry stage to the eventual payment is called A TRANSACTION.

2. What is the difference between a letter of enquiry and a quotation? 

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3. List Three different types of discounts and explain how each of them work.

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4. State the difference between a purchase order and a requisition, using examples to explain.

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5. Why are advice notes and delivery notes important? State the difference between the two documents 

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6. What is an invoice? State three important pieces of information that can be found on an invoice.

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7. Outline the difference between an invoice and a pro forma invoice

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8. Outline three reasons why are business documents important? (See page 159)

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9. What is an acknowledgement of order and why is it necessary?

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10. What is the purpose of the statement of account?

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SUMMARY TABLE

For each document listed below state the importance and list at least three important pieces of information that should be included in each.

BUSINESS DOCUMENT

IMPORTANCE

INFORMATION INCLUDED

Letter of enquiry 

Quotation

Purchase Order

Advice Note

Delivery Note

Invoice

Pro- forma Invoice

Requisition

Stock Card

Debit Note

Credit Note

Statement of Account

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