NAME: ______________________________________

Read text and answer the following questions.

1.  The process of supplying goods or service from the enquiry stage to the eventual payment is called A TRANSACTION.

2. What is the difference between a letter of enquiry and a quotation? 

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3. List Three different types of discounts and explain how each of them work.

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4. State the difference between a purchase order and a requisition, using examples to explain.

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5. Why are advice notes and delivery notes important? State the difference between the two documents 

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6. What is an invoice? State three important pieces of information that can be found on an invoice.

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7. Outline the difference between an invoice and a pro forma invoice

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8. Outline three reasons why are business documents important? (See page 159)

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9. What is an acknowledgement of order and why is it necessary?

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10. What is the purpose of the statement of account?

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SUMMARY TABLE

For each document listed below state the importance and list at least three important pieces of information that should be included in each.