School of Computer & Information Sciences ITS-631 Operational Excellence Chapter 9 – Information Systems for Business and Beyond (2019)

Learning Objectives

describe each of the different roles that people play in the design, development, and use of information systems;

understand the different career paths available to those who work with information systems;

explain the importance of where the information-systems function is placed in an organization; and

describe the different types of users of information systems.

Creators of Information Systems

Designing, developing, and building information systems

U.S. Labor statistics for computing career employment in 2020

Various Roles in IS

Systems Analyst

Programmer /Developer

Computer Engineer

Hardware

Software

Systems

Network

Computer Operator

Database Administrator

Help Desk /Support Analyst

Trainer

Managing Information Systems

CIO

Functional Manager

ERP Management

Project Manager

Information Security Officer

Emerging Roles and Career Paths in IS

Roles are Emerging in IT due to innovation technology.

Career Path in IS

Certifications and Organizing the IS Function

Certifications are an important aspect of progressing through a career path

Read: Sidebar – Are Certifications Worth Pursuing

Organizing the IS Function

Matrix structure

Stand alone IT department

Outsourcing

Network-based organizational structure

Types of IS Users

Innovators

Early Adopters

Early Majority

Late Majority

Laggards

References

Bourgeous, D., Smith, J., Wang. S., Mortati, J. (2019). Information Systems for Business and Beyond. Retrieved from https://opentextbook.site/informationsystems2019/.

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