School of Computer & Information Sciences ITS-631 Operational Excellence Chapter 9 – Information Systems for Business and Beyond (2019)
Learning Objectives
describe each of the different roles that people play in the design, development, and use of information systems;
understand the different career paths available to those who work with information systems;
explain the importance of where the information-systems function is placed in an organization; and
describe the different types of users of information systems.
Creators of Information Systems
Designing, developing, and building information systems
U.S. Labor statistics for computing career employment in 2020
Various Roles in IS
Systems Analyst
Programmer /Developer
Computer Engineer
Hardware
Software
Systems
Network
Computer Operator
Database Administrator
Help Desk /Support Analyst
Trainer
Managing Information Systems
CIO
Functional Manager
ERP Management
Project Manager
Information Security Officer
Emerging Roles and Career Paths in IS
Roles are Emerging in IT due to innovation technology.
Career Path in IS
Certifications and Organizing the IS Function
Certifications are an important aspect of progressing through a career path
Read: Sidebar – Are Certifications Worth Pursuing
Organizing the IS Function
Matrix structure
Stand alone IT department
Outsourcing
Network-based organizational structure
Types of IS Users
Innovators
Early Adopters
Early Majority
Late Majority
Laggards
References
Bourgeous, D., Smith, J., Wang. S., Mortati, J. (2019). Information Systems for Business and Beyond. Retrieved from https://opentextbook.site/informationsystems2019/.

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