Course Description

This course provides an understanding and appreciation of the concepts and methods used in the daily control of production and inventory in manufacturing and service organizations. It also addresses the efficient and effective use of resources, systematic direction and control, transformation of inputs into finished goods and operations strategy. Topics include productivity, inventory management, quality control, continuous improvement, Just-In-Time manufacturing, scheduling, project management, and others.

 Required Text

 Operations Management, William J. Stevenson, McGraw-Hill Irwin, 12 or 13th Ed., 2015

Students are encouraged to read business/economic sections of newspapers and magazines; such as The Wall Street Journal, Business Week, etc.

Goal

Provide knowledge and tools of operations management to lead and assist sound judgments of product, service, production and control.

Course Objectives

This course is designed to address the key operations and logistical issues in service and manufacturing organizations that have strategic as well as tactical implications. The specific objectives include:

1. To understand the role of operations management in the overall business strategy of the firm.

2. To understand the interdependence of the operating system with other key functional areas of the firm.

3. To identify and evaluate the key factors and the interdependence of these factors in the design of effective operating systems.

4. To identify and evaluate a range of tools appropriate for analysis of operating systems of the firm.

5. To identify and evaluate comparative approaches to operations management in an international context.

6. To understand the application of operations management policies and techniques to service sector as well as manufacturing firms.

Course Schedule

Each week will cover one unit.