Project_Management_Report_-_2Assignment_2Project_Management

Project Management Report - 2 Assignment 2

Project Management Report – 2

Research center website

Assignment 2

Submitted By:

Agha Hasan Mirza (ID: 11509306)

Lecture: Dr. Chandana Withana ITC493 - IT Project Management – Assignment 2

Content: Page No.

Introduction ……………………………………………………………..…………………..…………. 03

WBS of research center website …..………………………..………….………….………… 03

Gantt Chart ………………………………………….………..…….…………………………………… 06

· Critical path diagram ………………………………….………...…………………….. 07

· Network diagram ………………………………………..………..…………………….. 08

Budget ………….………..………………………………………………………………………………… 09

Risk registration ……………………………………….……………………..………………..…..… 10

· Project risk chart ………………………………………..………..…………………….. 10

· Risk responsibilities & roles …………………………………..…………………….. 11

· Types of risk …………………………………………….…………..…………………….. 11

· Quality planning …………………………………………..………..…….…………….. 12

RACI chart …….………..……………………………………………………………………..……….. 12

Stakeholder communications plan ……….…………………………..…………………….. 15

· Stakeholder Agreement chart …………….……………………..……………….. 16

References ……………………………………………………………………..…………..………….. 17

Introduction

The Research Center website time period for this project start Jan 2013 and finish June 2013 estimate times are 6 months. In research website team (Ence Pvt. Ltd.) some of guys more than 10 years serving the world web application technologies. this website database easy to assess not only research center even world-wide if someone interested about technology research this website for them as well this website customer not only students even professor, lecture, doctors, scientist & many more those have interest in this field. Our company designing database for this sort of in future any type of application even language can assess these data it has been store in xml files.

Ence Pvt. Ltd. (Research center website team) plan to implement a new system that is risks issues on it. Properly chances to system failed but good market research minimum the risk after finish this project 6 month supports & some upgrades time to time.

· This project time management needs an in Gantt chart and critical path diagram which defined to completion research center project.

· This Project cost involves in overall budget this makes sure research center team members done this project within limited budget.

· Risk registers to makes sure the project risk classification throughout of the project and that is solving the risk.

· People management involves make sure efficient use for user & shareholders.

· Closing the project, the most significant part of this research center project.

WBS of Research Center Website

All reseach center web application of course uniquse, so type of uniquse modules involved various expert of particular module. For purposes of social media website just think in terms of general purpose. gather information user or student visit site. But due to technical reason administrator don’t have that much data to upgrade system so user never return on this site but if same information user or someone else have then they are capabale to update that information like social networking into research center website. So that mean maybe more requiredment & you have to expand your WBS suitably.

What the main key pieces of this project work. You might be itemization actions or deliverables reliant on your project. This is a example you may start out with list of as such as the starting point for a WBS for the research center website.

WBS for Research Center website

WBS phase one deploying a website structure. What should research center website need for sharing research plus private to share particular people Facebook is good example for social media website. There is some permission for each type of users. In my web tree structure to views this WBS. I provide those things as well that you can see following content.

1.0 Initiating

1.1 Evaluation & Recommendations

1.2 Project Charter

1.3 Business Case

1.4 Stakeholder Analysis

2.0 Planning

2.1 Kick-off Meeting

2.2 Scope Statement

2.3 Quality / Risk Management Plan

2.4 WBS

2.5 Gantt Chart

2.6 Resource Allocation

3.0 Executing

3.1 Develop Schedule for Project

3.1.1 System Requirement Development

3.1.2 Conceptual Design Development

3.1.2.1 Data and Process Conceptual Design

3.1.3 Architectural Design Development

3.2 Website Design Development

3.2.1 Methods and Evaluation for Web Design

3.2.2 Graphical Treatment for GUI

3.2.3 Data Designing

3.2.4 Information Architecture

3.2.5 Design Aspect of Style Guide

3.2.6 Technical Aspect of Design Guide

3.3 System Requirement Components

3.3.1 Database System Modules

3.3.2 System Coding Components

3.3.3 GUI Interface Modules

3.4 Database Integration

3.4.1 Database Testing

3.4.2 Site Map Creation

3.4.3 Approve Tests

4.0 Monitoring and controlling

4.1 Project Management

4.2 Project Status Meetings

4.3 Risk management

4.4 Update Project Management Plan

5.0 Closing

5.1 Official Close

5.1.1 Final Presentation

5.2 Lesson Learnt

5.3 Staff Training

5.4 User Menu

Gantt chart

It’s a Gantt chart generated though MS Project 2010 according to WBS.

Critical Path Diagram

Here is critical path diagram generated though MS project 2010. According to MS project critical path will 976 hours

Network Diagram

It’s a network diagram that goes to end of death line of this project that is 6 months so critical path though should be in 976 hours

Budget

Team structure for research center projects

Estimated time & cost of resources

Budget Report

Total budget cost = $233,395.00

Risk registration chart

Analyzing & counter the risk throughout the project life circle it will increase the productive of project.

Project risk chart

Customary Area	Risk Situation
Beginning	The lean supply; poor review of project
Scope	unfinished scope; concept not clear
Time	Resources not defined properly project over deadline and resource are not anticipated correctly; poor management of project.
Cost	Poor scheduling; not sufficient productivity.
Quality	Assurance of poor quality of project
Human Resource	Not proper leadership; less productively
Communication	Not proper communication stakeholders;
Risk	Poor plan; security issues
Procurement	Unenforceable condition

Risk responsibilities & roles

When companies launch a new website; they notoriously rush to strengthen sales efforts not surprisingly, nine out of ten website product launches fail because of a flawed business model. Business Weak value proposition

The purpose of quality planning is provided essential website for users. Testing & analysis system provided good quality & prevent bugs in projects.

Risk Responsibilities & maintain quality

Role	Main responsibilities
Project Manager	Maintain the completion of quality
Team Member	Assign project quality each project
Quality Management	· Manage the quality product · Review of project manager
Project Executive	· Final confirmation of the project conferrable · Monitor modules risks · Any change any leave info program coordinator

There are several type risk categories.

Market risk

· Investing IT project chance to change technology & old technology not reminds useful enough

· Poorly defined target market

Planning Risk

· Disorganized distribution scheme

· Proper planning save time & resources & project finish before time period (+ positive risk)

Financial risk

· Financial market collapse currency rate going up.

· Economy doing well & market Australian dollar going up (+ positive risk)

Technology risk

· Technology change & all project upgrade according to new technologies

People risk

· Staff change to rapidly

· Divide in many modules more faster completions (+ positive risk)

Structure risk

· Because of earth quick building structure get some issue due to this reason effect a project.

· High cost structure

Quality Planning

While the introduction above explains the key reasons for failure in simple terms, implementing real-world solutions in the current business environment is not so simple. There are many dynamics affecting the enterprise sales process in today's business landscape. Consider the following examples.

The client communication process that must run in parallel with web development an enterprise web developers understanding of customer problems and needs - a process which is calls "Customer Development" - is driven by four factors:

· Customer Discovery - drives understanding of customer problems and needs

· Customer Validation - develops a sales model that can be replicated

· Customer Creation - creates and drives end-user demand

· Company Building - transforms an organization from mere earning to one designed for execution

RACI Chart

The RACT model is used define roles, responsibilities during organization the project process.

In this RACI chart I define responsibilities roles head of department. What the process to follow this structure. You will see in this chart

	Project Modules	Stakeholder	Project Leader	Team Leader
1.0	Initiating	C, A	R
1.1	Evaluation & Recommendations	I	A, R	C
1.2	Project Charter	I	R, A	C
1.3	Business Case	I, C, A	R
1.4	Stakeholder Analysis	A, C	R
2.0	Planning	I	R	C
2.1	Kick-off Meeting	I	R	A
2.2	Scope Statement	I	R
2.3	Quality / Risk Management Plan	I	R
2.4	WBS	I	R
2.5	Gantt Chart	I	R
2.6	Resource Allocation	I	R
3.0	Executing	I	R
3.1	Develop Schedule for Project		I	C, A
3.1.1	System Requirement Development		I	R, A
3.1.2	Conceptual Design Development		I	R, A
3.1.2.1	Data and Process Conceptual Design		I	R, A
3.1.3	Architectural Design Development		I	R, A
3.2	Website Design Development		I	R, A
3.2.1	Methods and Evaluation for Web Design		I	R, A
3.2.2	Graphical Treatment for GUI		I	R, A
3.2.3	Data Designing		I	R, A
3.2.4	Information Architecture		I	R, A
3.2.5	Design Aspect of Style Guide		I	R, A
3.2.6	Technical Aspect of Design Guide		I	R, A
3.3	System Requirement Components		I	R, A
3.3.1	Database System Modules		I	R, A
3.3.2	System Coding Components		I	R, A
3.3.3	GUI Interface Modules		I	R, A
3.4	Database Integration		I	R, A
3.4.1	Database Testing		I	R, A
3.4.2	Site Map Creation		I	R, A
3.4.3	Approve Tests		I	R, A
4.0	Monitoring and controlling	I	R
4.1	Project Management	I	R
4.2	Project Status Meetings	I	R
4.3	Risk management	I	R
4.4	Update Project Management Plan	I	R
5.0	Closing	I	R
5.1	Official Close	I	R
5.1.1	Final Presentation	I	R
5.2	Lesson Learnt		I	C, R
5.3	Staff Training		I	C, R
5.4	User Menu		I	C, R

R = responsibility, A = accountability, only one A per task, C = consultation, I = informed

Stakeholder Communications Plan

When it come communication plan the wise choice of organization for project manager to communicated with shareholders. This is categorizes deliverable of communication getaway & both side receiving & distribute information from organization stakeholder.

Proposal

The proposal of communication is time & consistency

Communication channel

· Face to face

· Telephone

· Emails

Communication Matrix

Communication type	Objective of communication	Medium	Frequency	Audience	Owner
Kickoff meetings	Introduction about project and team. Review project goals and compress	Face to Face	Once	-Project Sponsor - Project Team Stakeholders	Project manager
Project team Meetings	Review the status of project with team	-Face to Face -Conference call	Weekly	Project Team	Project manager
Technical Design meetings	Discuss the issues those one faced on design, technical and development	Face to face	As needed	Project Technical Staff	Technical lead
Monthly project status meetings	Report about the project to the project manager	-Face to Face - Conference call	Monthly	Project Manager	Project manager
Project status Report	Report about the status of the project Including: issues, progress activities and costs.	- Email	Monthly	· Project Sponsor · Project Team · Stakeholders	Project manager

Project charter agreement

Documentation Date: 26, August 2012

Project title: Website Development for Research Center

Project Start Date: 1, January 2013 Finishing Date: 30, June 2013

Budget Information: The estimated budget cost $203,395.00 to consider risk factor add more 13% budget on it so cost $233,395.00 includes all team leader, programmer, tester, trainer programmer, administrator (all resources) plus user tester mode plus if something hard is malfunctioning include in budget.

Project Manager Details: Agha H. M. +61 4312 888 76, [email protected]

Project Objectives: develop a website for research point of view everyone can share own point & share a research theory, professor share own research on website so for master & doctorate labels student can choose research & help particular research & those student also can share own research for everyone if they wanted & everyone can comments them for track all research & comments there are administrator there to control all things if something is harmful so it’ll have power to take a action against that person. This will available for everyone. Not only research center outside of research center (that research want to share with public).

Approach: This website project divide eight section & last section testing section it’ll launch a demo website that everyone can used it & share idea & comment, error & more. Controlling all research material administrators has more power than any other.

· Training mode also for programmer based & user based in starting

· Measure duties to care of server Software, upgrades & technologies

· Encourage to other help to share research & help on it

Roles & Responsibilities

Name	Role	Contact Details	Signature
Alex	Direction	[email protected]
Agha	Project Manager	[email protected] , 04312 888 76
Naveen	Stakeholder	[email protected]
Ravi	Team Leader	[email protected]

Comments

· Project cost is various according to recover to research center

· Website not reasonable if any researcher public his/her research & that want to private

· I want some review of research center team. So I can add more function or change my functionality

References

· Channel ship, (August/2012), Social media SWOT analysis, http://www.channelship.ie/blog/post-570-social-media-swot-analysis-whats-your-opinion.php

Aniko communication, (August/2012), Social media SWOT analysis, http://anikocommunication.wordpress.com/swot-analysis-for-twitter/

· Information Technology Project Management. (August/2012). JWD Consulting Intranet Site Project Baseline Gantt Chart

· Information Technology Project Management, Project chart. (August/2012). The purpose of the project charter is to document

· Schwalbe, K. (2010). Informaation technology project management (6th Ed.). United States of America: Course Technology

· Hartley,S.(2003) Project management: a competency –based approach, Person Hall, Australlia

· Larson, E. Gray , C.(2011) Project Management the Managerial Process (5th ed.). Singapore: McGRAW.HILL

Sheet1


	$ per Hour
Project Manager	80	60	8	38400
Systems Analysis	60	20	8	9600
Web Graphic Designer	50	30	8	12000
Web Application Programmer	50	50	8	20000
Web System Expert	70	40	8	22400
Program Team member_1	50	50	8	20000
Program Team Member_2	50	50	8	20000
Quality Assurance Tester	60	30	8	14400
Database Administrator	50	40	8	16000
Team Member_1	35	50	8	14000
Team Member_2	35	50	8	14000
Total Duration for the Project	3 months
Working Days	5 days per week ( No Over time required)
Working Hours	8 hours per day ( 8.30 - 5.30pm) - 1 hour for lunch
Project Start Date	3rd of June 2013
Total Budget	150,000
Please note that only the Project Manager and the team members can work full time during the whole project duration.

Sheet2

Sheet3

Charles Sturt University

Subject: Information Technology Project Management (ITC493)

Assignment item: 2

Professor: Chandana Penatiyana Withanage

Student: Mirza Raza Ali Khan

Student ID: 115290606

Introduction

Social media has been the most happening trend in the world of the internet, where it continues to show how powerful it can be in voicing people’s opinions, which was not as easy to do previously and certainly couldn’t be done for such a large audience, in such a quick and efficient manner.

The University, has identified that the best step forward for its growth is to build a research centre to carry out research in the area of social media. In this way, the university can leverage this increasingly powerful trend of social media to build its reputation as a quality research provider and also to tap into the students who are interested in the field of social media. Complimenting these efforts, it becomes essential for the research project to have a good website, in order to promote its research studies on social media platforms. The unit however, does not have a great deal of experience carrying out research in the area and also, the IT department of the university is not specialized to handle the website project on its own. Therefore, Bruce the project manager for the research centre has appointed me to manage the website project and also to provide a Strengths, Weaknesses, Opportunities and Threats (SWOT) analysis, which can further help in understanding the implications of undertaking a project of this nature.

This first part of this project report discusses the SWOT analysis of the social media research centre project, providing an analysis of the factors crucial to be considered and accounted for.

The report continues to show how the website project can be implemented, in the following steps (Heiyanthuduwage, 2013, p. 1):

· Project charter for the Center Website Project.

· WBS for the Center Website Project.

· Stakeholder Register and Stakeholder Management Strategy for the Centre Website Project.

· Milestone Report for the initiating and planning processes for the Centre Website Project.

SWOT Analysis

Strength	Weakness
1. Ease of staff in handling the change in nature of work as several staff are already involved in research in the area. 2. It is the most appropriate and viable research area, as identified by thorough analysis with several consultants. 3. Potential for Bruce and his staff to grow and further develop their research skills. 4. Good guidance and an experienced outside perspective as the international expert in research in the area has offered his expertise to Bruce. 5. Research in the area can benefit the university in better handling its own social media initiatives. 6. High support from senior executives for the project.	1. Tremendous pressure from the senior executives, to carryout high quality and focussed research. 2. Lack of experience and reputation of the staff in providing scholarly research output. 3. Increase in the workload of employees, may affect their overall performance in other tasks. 4. High pressure from senior executives for results may lead to high pressure on staff, affecting work quality/productivity. 5. Frustration among staff due to the continuous need to learn as technology and trends evolve. 6. Credibility of the research may be a question as the university is not known well to provide quality research output.
Opportunity	Threats
1. High market share due to the associated centre ceasing its operations. 2. Increased students could enrol in the university due to the existing demand from Master’s and Doctoral students for programs in the area. 3. High public interest and involvement in research in the area, due to the nature of the industry. 4. Interest of media in the area would lead to increased media exposure for the university. 5. Opportunities to collaborate with other research centres doing research in the area.	1. High volatility in the social media industry due to rapid changes in trends in the social media due to changes in technology. 2. Research in this area demands for a high adaptability to change in order to keep pace with the constantly changing world of social media. 3. Errors or mistakes in the research may prove costly as they could lead to widespread criticism in the media, which may lead to negative publicity and affect the image of the university itself. 4. Student may choose not to enrol due to instability/changes. 5. Social media security threats existing today, can lead to a fall in demand for social networking .

Project Charter

A project charter is a document that formally recognizes the existence of a project and provides a summary of the project’s objectives and management (Withanage, 2013, slide 28)

Project Charter

April 4, 2013

Project Tile: Centre Website Project Project Start Date: April 4, 2013 Project finish date: 1 February, 2016

Budget Information: The Centre has allocated a funding of $1,000,000 for this project. More than half of these expenses will be for an outsourced team of web development experts who would build the website in collaboration with the staff at the centre. The rest of the expenses would be for training the staff and IT team as required, in order to continue to develop and manage the website themselves.

Project Manager: Raza Ali Khan, 042 911 1802, [email protected]

Project Objectives: Develop a website for the research centre that allows them to showcase their research and findings in an easy to use and presentable manner. This will include providing vital information about the current research projects being carried out by the centre, the outcomes of the completed research projects and information about current events and happenings which are open to public participation.

Provide the users of the website with an easy and interactive layout with simple, easy to use navigation throughout the website. Provide researchers with easy to use templates and tools, allowing them to present their research in an effective manner.

This website will also feature an archive of all research articles and a “Researcher’s forum”, where the users can discuss and/or collaborate on the projects and ideas that they are working on and also get advice from people involved in the same area.

Most parts of this website will be free to users, except for more advanced features such as research data download, which would only be allowed to the relevant stakeholders in the respective research project. This website will also feature options to subscribe to a weekly/fortnightly newsletter to be released by the research centre, which would then be sent via email to the subscribers. Both, the ‘Researcher’s forum’ as well as the weekly/fortnightly newsletter are only accessible to users who have subscribed to the website. Users will have the option to subscribe via email or by using the provided social media plug-ins (Facebook, Twitter and Google plus) to link to their personal social media networks, also making it easier for these users to share the information.

Approach:

· Communicate with the Bruce and his staff in order to understand their expectations of the website and the type of templates they require, by carrying out a survey to understand their requirements.

· Build various sample templates and get feedback from staff, to come up with suitable fits as per staff requirements and current trends.

· Research the most suitable software, in order to maintain website security and provide a suitable platform for the “Researcher’s forum” and article retrieval service.

· Design a suitable and attractive layout for the website.

· Open the beta version of the website for a trial by the staff and get their feedback, making iterative changes as required.

· Provide a short training to the staff on the format of the templates and site layout if required.

· Train the IT department of the university on managing the website and handing over site maintenance to them.

Roles and Responsibilities:

Name and Signature

Role

Position

Contact Information

Bruce Willis

Project Champion

Research Project Manager

[email protected]

Alex

Project sponsor

Vice Chancellor

[email protected]

Raza Ali Khan

Project Manager

[email protected]

Eric Kolarov

Consultant

International expert on Social media research

[email protected]

Michael Cera

Steering Committee member

Team lead- Website Development

[email protected]

Comments: (Handwritten or comments from above stake holders, if applicable)

We need to make sure this project is completed with absolute quality, as this will be the face of the project - Alex I’m available 1 day every week for any questions or feedback- Bruce

We need to be careful that the subscribe feature of the website does not drive people away thinking of spam- Raza

Project Work Breakdown Structure(WBS)

1. Initiating 1.1 Assign a Project Manager 1.2 Prepare Business case 1.3 Stake holder analysis 1.4 Prepare Project Charter 1.5 Kickoff meeting

2. Planning 2.1 Prepare Scope statement 2.2 Prepare team contract 2.2.1 Identify a competitive website development team and contract them 2.3 Prepare Work Breakdown Structure 2.4 Prepare Schedule and cost baseline 2.4.1 Determine task resources 2.4.2 Determine task timelines 2.4.3 Determine dependencies 2.4.4 Draft a Gantt Chart 2.4.5 Discuss and finalize Gantt Chart with key stakeholders 2.5 Prepare work Management schedule 2.6 Identify, discuss and prioritize risks

3. Executing 3.1 Staff inputs for website and researcher’s forum 3.2 Resource procurement 3.2.1 Hardware resources 3.2.2 Software resources 3.3 Database design and construction 3.3.1 Setting up required servers. 3.3.2 Creating an accessible archive for research articles. 3.4 Website design 3.4.1 Website navigation 3.4.2 Website Layout and homepage design 3.4.3 Develop GUI and icons 3.5 Researcher’s forum design 3.5.1 Creating forum access rules and regulations. 3.6 Develop website content 3.6.1 Article templates 3.6.2 Links 3.6.3 Subscription and login security 3.6.4 Configure social media plug ins 3.7 Website Construction 3.8 Website testing 3.8.1 Beta website rollout to users to gather feedback 3.8.2 Making iterative changes as per feedback 3.9 Project Benefits measurement 3.10 Final website rollout for external users

4. Monitoring and controlling

4.1 Status reports and bug fixes 4.1.1 Weekly reports 4.2 Milestone report

5. Closing 5.1 Training staff as required 5.2 Prepare final project report 5.3 Prepare final presentation 5.3 Lessons learned

Stakeholder Register

Name	Position	Internal / External	Role	Contact Information Email/ Phone
Bruce Willis	Research project manager	Internal	Project Champion	[email protected]
Alex	Vice Chancellor	Internal	Project Sponsor	[email protected]
Raza Ali Khan	Project Manager	Internal	Project Manager	[email protected]
Eric Kolarov	International expert on social media research	External	Consultant	[email protected]
Michael Cera	Team lead- Website development	External	Steering Committee member	[email protected]
Hina Khan	Head of IT	Internal	Steering committee member	[email protected]

Stakeholder Analysis/Management Strategy February 4, 2013

Project name: Centre Website Project KEY STAKEHOLDERS

*Name:*	Bruce	Alex	Raza Ali Khan	Eric Kolarov	Michael Cera	Hina Khan
*Organization:*	Research project manager	Vice Chancellor	Project Manager	International expert on social media research	Team lead- Website development	Head of IT support
*Role in project:*	Project Champion	Project sponsor	Project Manager	Consultant	Steering Committee member	Steering Committee member
*Unique facts:*	Skilled MBA with great business acumen, an expert at juggling multiple projects.	Highly experienced professional, with a strict regard for timelines and quality of work.	Successfully handled a few IT projects, showing potential as a leader, although relatively less experienced.	A well known name in the social media space, with a PhD in psychology and a social media research.	Excellent technical skills and a real professional at delivering quality work under strict timelines.	Good technical skills and has a good say in all IT projects. Weary of external contractors and the quality of work they deliver.
*Level of interest:*	Very high	Very high	Very high	Low	Medium	Medium
*Level of Influence:*	Very high: Can call the shots.	Very high: Calls the shots.	High: Subject Matter expert	Medium: An expert on social media research	Medium: Single point of contact to convey feedback and ensure it is acted on.	High: Gets her points across very well at meetings.
*Suggestions on Managing relationship:*	Ensure he reviews work and ask questions wherever required.	Keep informed of the progress and important milestones.	Have him constantly review work and get his signoff before managerial review.	Try to get him interested in the project more as his feedback would be crucial.	Ensure that he talks to Hina so that she and her team can be on the same page regarding the project and provide their input as well .	Get her involved in all parts of the project, so that she understands all crucial aspects so that the project handover becomes easier.

Milestone Report for the initiating and planning processes

Milestones	Date	Status	Responsible	Issues / Comments
*Initiating*
Project Manager assigned	April 4, ‘13	Completed	Bruce
Business case created	April 14, ‘13	Completed	Raza
Project Charter signed	April 25, ‘13	Completed	Raza
Project Kickoff meeting held	May 2, ‘13	Completed	Raza
*Planning*
Scope statement completed	May 5, ‘13	Completed	Raza
Team contract signed	May 18, ‘13	Completed	Raza	Went well
WBS completed	May 26, ‘13	Completed	Raza
Prepare Schedule and cost baseline	June 1, ‘13	Completed	Raza
Prepare work Management schedule	June 23, ‘13	Completed	Raza	Discussed and reviewed with relevant stakeholders.
Identification, discussion and prioritization of risks complete	June 27, ‘13	Completed	Raza

References

1. Heiyanthuduwage, R (2013). Information Technology Project Management [ITC 493 Subject Outline]. Retrieved from Charles Sturt University website: http://interact.csu.edu.au/portal/site/ITC493_201330_S_I/page/241fa317-c408-41e5-00f6-7fb1fbd77dba

2. Withanage,C.P. (2013). Chapter 3(1): Project Management process groups: A case study

[PowerPoint slides]. Retrieved from Charles Sturt University Interact website for ITC 493 website: http://interact.csu.edu.au/portal/site/ITC493_201330_S_I/page/212ad177-d846-4ffa-804a-5d0f710291b9

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1. Heiyanthuduwage, R (2013). Information Technology Project Management [ITC 493 Subject Outline]. Retrieved from Charles Sturt University website: http://interact.csu.edu.au/portal/site/ITC493_201330_S_I/page/241fa317-c408-41e5-00f6-7fb1fbd77dba

Time+Management (2).ppt

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