Audit Assignment #2

Instructions: Review all documentation and determine whether there is an issue. Identify all findings, followed by recommendations for how to remediate the issue.

Exhibit 10. Key Card Access List

1. Concerning DMAIC, a. DMAIC is a unique process for problem solving b. DMAIC is a unique Six Sigma system for eliminating process variation c. DMAIC has similarities to 8-D and PDCA d. DMAIC is an 8-step problem solving Six Sigma approach for reducing defects 2. Cpk would typically be used in the D stage of DMAIC. a. True b. False 3. Another name for the Logic Tree is the Step Chart. a. True b. False 4. The last step in DMAIC has would include  a. Documentation including engineering drawings b. Work instructions and standard operating procedures. c. Policies and time fence rules d. All of the above answers 5. The validation of the objective of the project using DMAIC would happen typically in the D or Define step of DMAIC. a. True b. False 6. Mapping is a helpful tool in DMAIC and would often be applied in the D and A steps. a. True b. False 7. In Six Sigma, the voice of the customer is a. Not always obvious to the suppliers and can be quite different than interpreted. b. Is usually communicated completely and formally with drawings or specifications. c. Is seldom at the root of customer dissatisfaction. d. All of the above answers. 8. Solutions confirmed in DMAIC are often applicable to other facilities in the company and should be optimized by implementing solutions in other applications within the organization after the final step. a. True b. False 9. The SIPOC would be utilized in the following applications a. almost every problem solving opportunity using DMAIC b. in supply chain applications mostly such as with supplier fidelity issues using DMAIC c. mostly in DMIAC applications where customers are exchanging money for goods or services from a supplier d. b and c 10. Stakeholder Analysis includes analysis and actions to change support levels and opinions of people involved with the process being improved through DMAIC. a. True b. False