l. The probability of discoveryis low enough and the estimated damage too great; there- fore we find a way to quietly and quickly reverse, unwind, write down these posi- tions/transactions.
2. The probability of discovery is too great, the estimated damages to the company too great; therefore, we must quantify, de- velop damage containment plans and disclose.
I firmly believe that the probability of discovery significantly increased with Skilling's shocking departure. Too many people are looking for a smoking gun .... There is a veil of secrecy around LJM and Raptor. Employees question our accounting propriety consistently and con- stantly. This alone is cause for concern .... I have heard one manager-level employee from the principal investments group say, "I know it would be devastating to all of us, but I wish we would get caught. We're such a crooked
" 1company....
Another group of Enron insiders who were in position and had a responsibility to protect investors from fraud was Enron's Board of Directors, and particularly the Board's audit committee. In theory and in law, the board's primary responsibility is to represent the interests of shareholders. In practice, the board seemed less than vigilant in fulfilling these responsibilities. Enron's board approved of Andrew Fastow's violation ofthe corporate conflicts of interest prohibi- tion when he negotiated contracts between Enron and the SPEs in which he was heavily invested and from which he profited tremen- dously. As Benjamin Neuhausen, one of An- dersen's Enron accountants, claimed, the "idea of a venture en ti ty managed by CFO is terrible from a business point of view. Con- flicts of interest galore. Why would any direc- tor in his or her right mind ever approve such a scheme?"
The final line of defense against corporate fraud should be government officials and reg- ulators. Arthur Levitt, chairman of the SEC throughout the 1990s, strongly criticized the
Ethical Issues in Finance and Accounting 413
dual auditing and consulting activities of the big accounting firms as involving conflicts of interest. Congress ignored his advice, appar- ently convinced by the lobbying efforts of the accounting profession to allow audit firms to continue working as consultants to the firms they audited.
The federal government was also actively dismantling a wide range of financial regu- latory protections during the 1990s. During the first Bush Administration, the federal government deregulated the energy indus- try, ostensibly to spur economic growth ac- cording to free market principles. One of the leading advocates for this deregulation was Wendy Gramm, who at the time was chairwoman of the U.S. Commodity Futures Trading Commission. Gramm's husband is Phil Gramm, then U.S. Senator from Texas and a member of the Senate banking, fi- nance, and budget committees that sup- ported this deregulation. Senator Gramm had received over $100,000 in campaign con- tributions from Enron during his last two Sen- ate campaigns. When Wendy Gramm left government in 1992, she joined Enron's Board of Directors as a member of their audit committee.
Questions
1. What responsibilities did DavidDuncan owe to Arthur Andersen? To Enrori's manage- ment? To Enron's stockholders? To the ac- counting profession?
2. What are the ethical responsibilities of a cor- porate attorney, such as Nancy Temple, who works for an "aggressive" client wishing to push the envelope oflegality?
3. Under what conditions should an employee such as Sherron Watkins blow the whistle to outside authorities? To whom did she owe loyalty?
4. Towhom does me board of directorsowetheir primary responsibility?Can you mink of any lawor regulations that would help ensure mat boards meet their primary responsibilities?
414 Ethical Issues in Finance and Accounting
5. What responsibilities do government regula- tors owe to business? To the market? To the general public?
6. Are accounting and law professions or.busi- nesses? What is the difference?
NOTES
1. From a report released by the U.S. House of Representatives Energy Committee, February 2002.
Example 1
Reading the chapter on privacy and how customers information are used, open my mind to how we (customers) have no privacy at all. I viewed numerous businesses privacy policies and they all seem to follow the same paths on the usages of customer’s information. I looked at Harley-Davidson Inc. and the privacy policies; I found the format similar to Apple Computer, Inc. Harley-Davidson Inc. This beloved motorcycle company, shares your information in the same realm as most of the companies today, in our computer induced era.
Harley-Davidson Inc. collects and stores your personal information; information may include your name, email address, postal address, phone number, credit card number, gender, birthday, or personal interests. Harley-Davidson maintains a record of your product interests and the purchases customers make online, on the phone, or in the stores. Information collected may be combined with information they acquire from joint marketing partners or other unrelated third parties.
The data is utilized for many purposes; this is how the company uses customer’s data:
•To personalize and enhance your experiences when you interact with Harley-Davidson
•To enable Harley-Davidson to provide you with the highest quality experiences, products, services and motorcycles
•To process and fulfill your orders, which includes sending you emails to confirm your order status and shipment
•To communicate with you and send you information by email, postal mail, telephone (including autodialed or pre-recorded call), text message, or other means about our products, services, contests, and promotions, unless you have directed us not to contact you with promotional communications
•To administer contests and promotions, and to respond to your requests
•To help us learn more about your motorcycle and retail preferences
•To help us manage and improve our websites, events, experiences, products and services
•To update you on membership programs, benefits and services, and to enhance your membership experience
•To enhance your ownership experience
•To contact you if necessary, including by autodialed or pre-recorded call
The circumstances in which Harley-Davidson provides customer’s information to third parties are; the company may share personal information within Harley-Davidson throughout the world to assist the company in providing personalized experiences, as well as offering products or services that may interest customers and to process online orders and other requests. Harley-Davidson also shares information with their independent dealers and Harley-Davidson Financial Services throughout the world.
Harley shares customer’s information with non-affiliated companies that provide services to customers on their behalf. Harley states they “take steps to ensure that these companies are contractually obligated to keep the personal information that we provide to them confidential and to use such information only as we permit.” The company also says that they may share customer’s information with non-affiliated companies that market Harley-Davidson branded products and services, or in connection with the companies’ financial obligations concerning a Harley-Davidson product or service. These companies have their own privacy practices and notices on how they store your information, which to me is alarming.
There are also moments where Harley has to disclose your personal information, which I understand; In order to cooperate with law enforcement, Harley states they have to disclosed your information “to establish or exercise our legal rights or defend against any legal claims, or when we believe it is necessary to investigate, prevent, or respond to suspected illegal activities, fraud, or to protect the safety, rights, or property of you, us, or a third party.”
The potential privacy issues that may arise for customers of Harley-Davidson is the missed used of the information collected, and due to the fact the company shares information with non-affiliated companies and claims they take steps to ensure that those companies follow the contractual obligations, to me is an issues. Harley has and relies on the loyalty of its customers, and I am sure they are loyal to their customers as well; but how can they insure me that non-affiliated companies are not improperly using the information. If your information was improperly used, how would you know which company was the culprit; when your identity is stolen, there are no traces that take you back to the exact point at which your information was retrieved. Basically we are in a world now where anything can happen, and you now have to just hope your information is not missed used.
Example 2
Victoria’s secret
I have read the privacy policy of Victoria’s secret, I have found that the store will collect name, address, telephone number, mobile phone number, email address, personal preferences, credit card number, purchase and ordering information, demographical information, responses to survey questions and sizing information.
The data is utilized to subscribe to catalogs, email offers, and mobile messaging offers; participate in surveys; join Victoria's Secret Pink Nation; enter contests or sweepstakes; interact with special-event or program offers; collect the information about the gift recipient’s contact to process gift order. For this reason, the company will provide the customer service, enable to post the content, facilitate networks of online social activity centered around the products and services and improve the website, manner, purchase decision and interactions of the visitor that have visit the website.
The circumstances that the company provides to third parties are :
· The Sister brands : the company may share the information such as postal and email address, customer preferences and purchase history within their corporate family.
· Contractors : Victoria’s secret uses third-party “back-office” contractor to help handle parts of their business because of expertise, resources, or scale. They help Victoria’s secret company does things like fulfill orders, process payments, provide some customer service through chat features, monitor site activity, serve surveys and provide analysis from the surveys when combined with website use, maintain databases, administer and monitor emails, administer and send mobile messages, serve ads on this and other Web sites as described above and provide consulting services.
· Other Marketers : The company may share name, postal address, and summary purchase information with other merchants and merchant exchanges. Other merchants may, in turn, use this information to send customers’ offers on their products and services. If customers don't want this information shared with these merchants and exchanges, there is an option for them to choose as well.
The potential privacy issues may arise for customers of this business could be Cookies, Clear Gifs and Online Network Advertising. I have noticed when I entered to some websites and there were a lot of online network advertising which could be the pop-up one. At first, I did not know that it may attach a virus/trojan on that site. After that I found out that the pop-up site that I clicked has ruined my computer and some of my files have been lost also. In another case, internet browser would keep the cookies that are placed on the computer when you first visit the website; thus, it will keep the data that you have filled on that site and that makes the gap for the hacker that can access the personal information from the site such as name, credit card number, date of birth and etc.,
Source : http://www.victoriassecret.com/privacy-and-security/
.as held regarding the related party transac- ions with LJM" (one of Enron's Special Pur- pose Entities). Apparently, several Andersen auditors thought that LJM costs should not be ept off of Enrorr's books. Jones goes on to
say, "The discussion focused on Fastow's con- .cts of in terest in his capacity as CFO and the
:"JM manager, the amount of earnings that Fastow receives for his services and participa- tion in LJM, the disclosures of the transaction in the financial footnotes, and Enrori's BOD's ~oard of Directors] viewsregarding the trans- actions." Enron's activities were described as "intelligent gambling," and Andersen's audi- ors acknowledged "Enrori's reliance on its current credit rating to maintain itself," its "de- pendence" on a supporting audit to meet its fi- nancial objectives, and "the fact that Enron often is creating industries and markets and transactions for which there are no specific rules [and therefore] which requires signifi- cant judgment." Enron was also described as "aggressive" in the way it structured its finan- cial statements.
But the risks of Enron were not the only is- sues discussed at that meeting. Andersen's au- ditors realized that Andersen was also doing significant consulting business with Enron, business that could be jeopardized by an un- favorable audit. "We discussed whether there vould be a perceived independence issue solely considering our level of fees. We dis- cussed that the concerns should not be on the magnitude of the fees but in the nature of the fees. We discussed that it would not be unforeseeable that fees could reach $100 million per year. Such amounts did not trou- ble the participants as long as the- nature of me services was not an issue." In the end, Andersen decided that the risks were worth laking. "Ultimately the conclusion was reached to retain Enron as a client citing that it ap- peared that we had the appropriate people and processes in place to serve Enron and manage our risks."
Ethical Issues in Finance and Accounting 411
Less than a year later, Enrori's third-quarter financial report would reflect Andersen's new and different judgment concerning the SPEs. On October 16,Enron reported a quarterly loss of$618 million and announced mat as a result of Andersen's auditing decisions, they would take a $1.2 billion reduction in shareholder eq- uity.Within one week, the SEC announced that it had opened an investigation into Enron's ac- counting practices. By the end of October, Enron's stock was trading atjust $10 per share, an almost a 90% drop in 18 months.
It is fair to say that Andersen overestimated their ability to manage the risks of Enron. Several decisions made by Andersen's profes- sional staff during October proved to be dis- astrous for the company. On October 12, as Andersen prepared for the public release of the new financial statements, Andersen attor- ney Nancy Temple advised head auditor David Duncan to get "in compliance" with Andersen's document retention policy. Be- cause Andersen's document retention policy included directions to destroy documents that were no longer needed, Duncan inter- preted that advice to mean that he should have Enron-related documents destroyed. Duncan then instructed Andersen employ- ees to shred Enron documents. Duncan has acknowledged that he and others at Andersen were aware of a possible SEC investigation at me time.
Four days later, on October 16, Duncan shared a draft of a press release on Enron with Temple. In her role as Andersen attor- ney, Temple advised changing the press re- lease to delete some language that might suggest that Andersen's audit was not in com- pliance with Generally Accepted Accounting Principles (GAAP), as well as certain refer- ences to discussions within Andersen's legal group concerning Enron. Temple concluded her e-mail by promising to "consult further within the legal group as to whether we should do anything more to protect ourselves
412 Ethical Issues in Finance and Accounting
from potential Section 10 issues" (Section 10 refers to SEC rules that require auditors to report illicit client activity). In early Novem- ber, two weeks after they began shredding documents, Andersen received a federal sub- poena for documents related to Enron. Only at this point did Temple advise Andersen to write a memo advising auditors at Andersen to "keep everything, do not destroy anything." By the end of November, the SEC investiga- tion was officially expanded to include Arthur Andersen.
At one time, Sherron Watkins was an Arthur Andersen auditor who worked on the Enron account. In 1993, she left Andersen to join Enron, working for Andrew Fastow in Enron's finance, international, broadband, and finally, its corporate development divi- sion. Thus, for 18 years she participated in a wide range of Enron's business activities. In August 2001, shortly after Jeffrey Skilling re- signed as Enron's CEO, she wrote a memo to Kenneth Lay.Watkins became widely known as the Enron whistle-blower as a result ofthis memo, despite the fact that she had not ex- pressed concerns earlier and she did not share her concerns with anyone outside of the company. In part, her memo to Lay reads as follows:
Has Enron become a risky place to work? For those of us who didn't get rich over the last few years, can we afford to stay?
Skilling's abrupt departure will raise suspi- cions of accounting improprieties and valuation issues. Enron has been very aggressive in its accounting-most notably the Raptor transac- tions and the Condor vehicle. We do have valu- ation issues with our international assets and possibly some of our EES MTM positions.
The spotlight will be on us, the market just can't accept that Skilling is leaving his dream job. I think that the valuation issues can be fixed and reported with other good willwrite-downs to occur in 2002. How do we fix the Raptor and Condor deals? They unwind in 2002 and 2003, we will have to pony up Enron stock and that won't go unnoticed ....
It sure looks to the layman on the street that we are hiding losses in a related company and will compensate that company with Enron stock in the future. I am incredibly nervous that we will implode in a wave of accounting scandals. My 8 years of Enron work history will be worth nothing on my resume, the business world will consider the past successes as nothing but an elaborate ac- counting hoax. Skilling is resigning now for "per- sonal reasons" but I would think he wasn't having fun, looked down the road and knew this stuff was unfixable and would rather abandon ship now than resign in shame in 2 years ....
Is there a way our accounting gurus can un- wind these deals now? I have thought and thought about a way to do this, but I keep bump- ing into one big problem-we booked the Con- dor and Raptor deals in 1999 and 2000, we enjoyed wonderfully high stock price, many ex- ecutives sold stock, we then try and reverse or fIx the deals in 2001, and it's a bit like robbing the bank in one year and trying to pay it back two years later. Nice try, but investors were hurt, they bought at $70 and $80 a share looking for $120 a share and now they're at $38 or worse. We are under too much scrutiny and there are proba- bly one or two disgruntled "redeployed" em- ployees who know enough about the "funny" accounting to get us in trouble. What do we do? I know this question cannot be addressed in the all-employee meeting, but can you give some assurances that you and Causey will sit down and take a good hard objective look at what is going to happen to Condor and Raptor in 2002 and 2003? ..
I realize that we have had a lot of smart peo- ple looking at this and a lot of accountants in- cluding AA & Co. have blessed the accounting treatment. None of that will protect Enron if these transactions are ever disclosed in the bright light of day. (Please review the late 90s problems of Waste Management where AA paid $130 mil- lion plus in litigation re questionable accounting practices.) ...
I firmly believe that executive management of the company must have a clear and precise knowledge of these transactions and they must have the transactions reviewed by objective ex- perts in the fields of securities law and account- ing. I believe Ken Lay deserves the right to judge for himself what he believes the probabilities of discovery to be and the estimated damages to the company from those discoveries and decide one of two courses of action:
From Joseph R. Desjardins andJohnJ. McCall, Contemporary Issues in Business Ethics, 5th ed. (Belmont, CA: Thompson Wadsworth, 2005).
CASE 2. Accounting for Enron
Enron Corporation has come to symbolize the worst of recent corporate corruption scan- dals. Billions of dollars were lost by investors, and thousands of people lost their jobs and
their retirement savings when the one-time seventh-largest United States corporation went bankrupt, the largest bankruptcy in history at the time, as a result·of the fraud
410 Ethical Issues in Finance and Accounting
created by its highest-ranking executives. But the story of Enron is also the story of a failed watchdog system designed to prevent such fraud. Auditors, attorneys, and government officials who had responsibilities to protect investors and ensure the integrity of finan- cial markets systematically failed to live up to their responsibilities.
Enron's collapse began in 2001 when some independent stock analysts and journalists publicly raised questions about the value of Enron's stock. At that time, Enron's stock was trading at more than $80 a share, and Enron's CEOJeffrey Skilling was publicly claiming that it ought to be valued at well over $100 a share. During the summer of2001, several Enron in- siders, including Vice Chair Clifford Baxter, Treasurer Jeff McMahon, and Vice President Sherron Watkins, all expressed doubts inter- nally about Enron's financial practices. Dur- ing this same period, other Enron insiders, including CEO Skilling and Board Chair and former CEO Kenneth Lay, Enron's corporate counsel, and several board, members were sell- ing millions of shares of Enron stock.
In October 2001 when Arthur Andersen au- ditors finally reversed their previous decisions and restated Enron's financial situations, the collapse of Enronbegan in earnest. ByDecem- ber, when its stock was worth just pennies a share, Enron declared bankruptcy and dis- missed over 4,000 employees.
Enron's collapse was mirrored by the col- lapse of its auditing firm, Arthur Andersen. Once one of the "Big Five" accounting firms, Arthur Andersen was driven out of business by its role in the Enron scandal. On January 9, 2002, the United States Justice Department announced that it had begun a criminal inves- tigation into Arthur Andersen's activities re- lated to Enron. At the time, Arthur Andersen was already on probation by the SEC for its questionable accounting practices in previous scandals at Sunbeam Corporation and Waste Management. The next day,Andersen admit-
ted that it had shredded thousands of docu- ments related to its Enron audits. Five days later, Andersen fired David Duncan, an Andersen partner and head auditor for Enron. Soon after, the Justice Department indicted Arthur Andersen on charges of obstruction of justice. Finally, on June 15, 2002, Arthur Andersen was found guilty in a criminal trial of obstructing justice by shredding evidence relating to the Enron scandal and, as a result, the firm agreed to cease auditing public com- panies by August 3l.
Records show that as early as May 1998, Andersen's auditors were expressing grave con- cerns about Enron's financial practices. On that date, in an e-mail to David Duncan, Benjamin Neuhausen, a member ofAndersen's Professional Standards Group, expressed his thoughts on the Special Purpose Entities (SPEs) that were at the heart of the Enron scandal. "Setting aside the accounting, [sic] idea of a venture entity managed by CFO is terrible from a business point of view. Con- flicts of interest galore. Why would any direc- tor in his or her right mind ever approve such a scheme?" Neuhausen then went on to high- light the many accounting problems with the SPEs being managed by Enron CFO Andrew Fastow. Duncan replied, "But first, on your point 1 (i.e. the whole thing is a bad idea), I really couldn't agree more." Nevertheless, the Andersen auditors continued to cooperate with Enron by attesting to the soundness of Enron's financial statements.
In February 2001, more than a dozen Andersen auditors once again met to discuss the financial status of Enron's SPEs. Evidence shows that Andersen's auditors had serious concerns about the validity of Enron's finan- cial self-portrait. In light of these concerns, they considered dropping Enron as an audit client. Michael Jones, one of Andersen's Houston employees, summarized the meeting in an e-mail to David Duncan, who also partie- ipated.Jones' notes reveal "significantdiscussion
1. Donald Duncan had responsibilities to all of the parties mentioned and he failed in the areas of due diligence, was guilty of acting negligently, and showed a complete lack of ethics throughout his involvement with Enron. As the head auditor, Duncan had the responsibility to maintain the highest professional accounting and auditing ethics, and to lead the auditing team in a responsible, unbiased manner. Due to several factors taking place at Enron, most of which surrounded Duncan and his firm collecting in excess of $100 million per year in Enron consulting fees, a healthy, skeptical auditor/client relationship was never maintained.
All auditors, including Duncan, are to maintain an unbiased attitude and they are also required to maintain a healthy level of skepticism - knowing fraud and misstatements could be present, but not judging without the supporting evidence that would arise from a proper audit, which is another element that was never actually provided by Duncan. Duncan was responsible for providing the best professional service that he was capable of, to his employer, Arthur Andersen. Duncan also had a responsibility to Enron's management, which was to perform a thorough, clean audit. Auditors don't audit companies for the benefit of the company; they audit companies for the benefit of the shareholders.
Duncan had a duty to shareholders to produce a clean audit, which would have showed the stockholders were losing money. When Enron collapsed, it actually was big enough to impact the market and the economy. This could have been mitigated earlier if Duncan had acted as he should have. Duncan's actions, including the ordering of Enron documents to be shredded, were and still remain a disgrace to the accounting profession and to business ethics.
2. There is nothing inherently wrong with aggressive tactics, including aggressive accounting practices, as long as the practices remain legal. The problem in this case is that the accounting and legal practices were not legal. Nancy Temple is an attorney and knows what documents will and will not produce the most reliable forms of evidence. This was the sole reason why she ordered Duncan to start shredding Enron's audit documents. The only point at which she ordered the Andersen staff to stop shredding documents was when the SEC gave official notice to Andersen stating that they were seizing Enron documents. An SEC investigation was foreseen, yet Temple still ordered the shredding of potential evidence, which was then instructed to staff by Duncan, as well.
As a corporate attorney of a public company, Nancy Temple acted in sole interest of her client. When investors are involved, corporate attorneys cannot act solely in their client's best interest. Professional legal ethics would dictate that they also act in the interest of the investors. Temple failed in her duties to act as a responsible, ethical attorney.
3. Sherron Watkins owed loyalty to herself and the investors, which is exactly why she blew the whistle at Enron. When we look at her email messages, we can see that she was concerned as to what would happen with investors when all came crashing down. Sherron knew that the SPEs were going to be discovered due to how they were structured, and she knew that two of the SPEs were at the end of their lives and had to be discovered. When Watkins stated in her email messages that it would be discovered the company had been hiding their losses in the SPEs, she was thinking of her duty to the investors of such a large company.
While it holds true that employees owe loyalty to their employers, when fraud or wrongdoing are present, they owe their loyalty to protecting the investors and the public, and they do so by being a whistle blower. Sherron Watkins was subsequently named People Magazine's "Person of the Year" that year due to the proactive role she played in blowing the whistle at Enron, which is ultimately what uncovered the Enron fraud.
4. The board owes their primary responsibilities to the investors when we're dealing with a public company. The board of directors should have been regulated to begin with, but there was no actual law prohibiting the structure of the board to include the former CEO. The board of directors wouldn't have possibly been able to remain unbiased and in-line with protecting shareholders and stakeholders due to their sheer makeup, which included the former CEO.
Unfortunately, there was a complete lack of regulation in place at the time of Enron. We have only seen tighter regulations that were actually developed because of Enron, including the creation of the Public Company Accounting Oversight Board (PCAOB), the creation of the Sarbanes-Oxley Act (SOX), and tighter regulation and monitoring imposed by the SEC. In addition, when Enron's board of directors was in operation, the board wouldn't have followed any regulations or laws due to the fact that they were aware their creation was biased, and because they knew of the frauds that were taking place at Enron. Regulations would have had zero impact on the board, even if there had been regulations in place overseeing the makeup or activities of the board of directors. All codes of conduct and internal policies that the board of directors was bound to at Enron were also violated.
5. Government regulators owe their responsibilities to the investors, just as the board of directors does. The companies are nothing without their investors, particularly a company the size of Enron, which needs investors for capital, to operate. This means that the regulators, the auditors, and the board of directors must be looking out for the investors, as their primary responsibility. The investors aren't inside running the company, so they don't have the ability to actually see what is transpiring inside of the company. This is where regulation comes in - investors count on regulators, laws, and management to ensure that the company is being run effectively and in the best interest of the investors.
We see the responsibility that government regulators owe the market, which is why SOX was created. When Enron crashed, it actually took a toll on the market. Just as legislation was created to protect the market after the Great Depression, we see regulation created after Enron to again protect the market. Unfortunately, if there had been greater regulation and governmental control in place before this happened, it could have mitigated a lot of the destruction and damages that resulted from Enron.
The government regulators owe the same duties to the general public - to protect the public. There is no reason at all why companies this size shouldn't be monitored. The accounting practices that were taking place inside of Enron were blatant, and they were paying their auditing firm in excess of $100 million per year in non-audit related fees, which were consulting fees. There is no excuse for a complete lack of governmental control over the practices that were taking place at Enron. While there are regulations in place now which protect the investors and the public, in the case of Enron, it came much too late.
6. Accounting and law are professions. Enron and Arthur Andersen are businesses. In a profession, we see certain elements that are required. Most professions require a professional license, whether it's a CPA license, a license to practice law, or some other type of license. In a profession, ongoing training and development, mainly in the form of continuing education, is required. A business runs as its own entity. The purpose of a business is to generate revenue in order to provide a return on investment for shareholders.

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